Terms of Service

These terms govern your use of Replenly, an inventory-replenishment and supply-chain planning platform operated by Northrun Labs LLC ("Replenly", "we", "us"). By creating an organization or using the service, you agree to these terms on behalf of the business you represent.

1. The service

Replenly connects to sales channels you authorize (such as Amazon Selling Partner accounts and Shopify stores), analyzes your sales velocity, inventory, and inbound freight, and produces forecasts, replenishment recommendations, and operational tracking for purchase orders, shipments, and fulfillment transfers.

2. Accounts and organizations

• You must provide accurate information and keep your sign-in credentials secure. Authentication is via Google Sign-In.
• Each organization's data is isolated to that organization. You are responsible for the people you add to your organization.
• During the invite-only period, access is granted at our discretion.

3. Your data and connected accounts

• You own your data. Everything you enter and everything synced from your connected channels remains yours. We claim no rights to it beyond what is needed to operate the service for you.
• You represent that you are authorized to connect the accounts you connect, and that your use of the data within Replenly complies with the terms of those platforms (including Amazon's and Shopify's policies).
• You may disconnect an integration or request export or deletion of your data at any time, as described in our Privacy Policy.

4. Acceptable use

You agree not to: attempt to access another organization's data; probe, disable, or circumvent security or tenancy controls; resell or sublicense the service without our written agreement; use the service to violate any law or third-party platform policy; or reverse-engineer the service except where law permits.

5. Forecasts are estimates

Replenly produces planning estimates, not guarantees. Forecasts, days-of-cover figures, reorder dates, and air/ocean recommendations are computed from the data available and reasonable assumptions. Purchasing, freight, and inventory decisions — and their financial outcomes — are yours. You are responsible for reviewing recommendations before acting on them.

6. Fees

During the design-partner period, pricing is agreed individually in writing. When standard pricing launches, current fees will be published and changes will be notified at least 30 days in advance. Fees are non-refundable except as required by law or as stated in your agreement.

7. Availability and support

We aim for high availability but do not guarantee uninterrupted service. We may modify features with reasonable notice of material changes. Support is provided by email at [email protected].

8. Termination

You may stop using the service and request deletion of your data at any time. We may suspend or terminate access for material breach of these terms, with notice and a chance to cure where practical. Sections 3, 5, 9, 10, and 11 survive termination.

9. Disclaimers

The service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of liability

To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, special, or consequential damages, including lost profits, lost revenue, or lost inventory value; and (b) Northrun Labs LLC's total liability arising out of the service is limited to the fees you paid us in the twelve months before the claim (or US $100 if you have paid no fees). Nothing in these terms limits liability that cannot be limited by law.

11. General

These terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules, and disputes will be resolved in the state or federal courts located in Wyoming. If any provision is unenforceable, the rest remains in effect. These terms, together with the Privacy Policy and any written order form, are the entire agreement. We may update these terms; material changes will be notified by email or in-app notice at least 30 days before taking effect.

12. Contact

Northrun Labs LLC · 30 N Gould St #66018, Sheridan, WY 82801, USA · [email protected]